travelled by Spice Jet(SG 296) from Chennai to mumbai.After arriving at Mumbai i could not locate my luggage. I lodged in a report and was assured that the bag will be deliverd home. The next day the staff cooked up a story that the address i had given is of Powai. They had even forged the compaint that I had written and changed my address. The Mumbai staff was not co operating and i had to go and collect my baggage. The Mumbai staff (Staff Name: Pradeep Shetty)is not ready to accept his mistake as they had planned to cheat me well in advance.He was moreover acting that he is annoyed with me. The worst customer care is an added pain. THE WORST FLIGHT THAT I HAD EVER TRAVELLED . PLEASE BEWARE BEFORE YOU BOOK UR TICKET IN THIS FLIGHT.

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