i would like to inform you the i had to go to Chennai from Delhi through flight SPICEJET no SG309 PNR Z2WTCB at 7.10pm, but to some lesion i was reach on airport at 6.45pm. and when i went to the spicejet counter . they people told me that i am late now for that flight so i would not be able to catch this flight.and then they told me that they will accommodate me in next flight.and she brought me on the counter mean time for the next flight details. but after passing half an hour. they people treat as like the uneducated people and said to me will not able to help you now flight has been gone and you have to pay extra rs.6700 for the next flight. behavior and response was one of the worst experience of my life.. because of these people i missed my important meeting in chennai and as well financial loss for my organization. and when i asked to the present manager of the spicejet counter, he replied me, that will not accommodate you in next flight because i was late.and they people was not ready to accept that they waste my half an hour.and because of that faced lot of problem now.even when my company people call to the spicejet customer care people, they were not able to provide us any suitable response. it was such a unethical way to treat the customer in that way.

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travelled by Spice Jet(SG 296) from Chennai to mumbai.After arriving at Mumbai i could not locate my luggage. I lodged in a report and was assured that the bag will be deliverd home. The next day the staff cooked up a story that the address i had given is of Powai. They had even forged the compaint that I had written and changed my address. The Mumbai staff was not co operating and i had to go and collect my baggage. The Mumbai staff (Staff Name: Pradeep Shetty)is not ready to accept his mistake as they had planned to cheat me well in advance.He was moreover acting that he is annoyed with me. The worst customer care is an added pain. THE WORST FLIGHT THAT I HAD EVER TRAVELLED . PLEASE BEWARE BEFORE YOU BOOK UR TICKET IN THIS FLIGHT.

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