Sir,
my phone no. -9351730922 vill&po-ardawata TH- chirawa DISST- jhunjhunu (raj.) i want change or mantnace my phone set. i am four time info 198 call, but i am wating averday your mantaines serivice. your service canter is very poor srvice, he tell me no phone stock avelable in store. and i dont know how much day after avelable.
so please provide me service
Thanks.
cont. no.-9660744476
Popularity: 1%
service called “mi feeling” get activated every month automatically . i complained about it in the customer care to stop it . they say they will do it. but next month again it get stared. i also unsubscribed using message. but it didn't stop. they also refuse to refund the money. what should i do.?
Popularity: 2%
I am having a GSM connection from Reliance and my no. is 7677962155. I have not activated any music on monthly subscribtion. It got automatically activated and rupees 30 per month is getting deducted. I have sent a SMS for unsub for the same but in vein. Very poor service. I have almost lost rupees 90 till date. Also unwanted company promotional calls and unwanted Messages are coming. Please look into the matter and resolve my problems. Otherwise I am going to switch on to another company.. Thanks
Popularity: unranked
Hi,
My name is waquar Ahmad, I have a reliance prepaid number 8882766925, I get atleasr 20 calls from Relaince for CALLER TUNES, i already complaint earlier however there has been no hearing on this, they also have activated MI FEELING services without my conset. Kindly stop bothering me for 20 times a day and discontinue MIFEELING services ASAP
Regards,
Waquar Ahmad
Popularity: unranked
HI MY NUMBER IS :9396735527 ON 22/036/2011 MY BALANCE 19/- GOT DEDUCTED FOR SMS PACK RENEWEL BUT TILL NOW (24/03/2011) IT IS NOT AT BEEN ACTIVATED .
Popularity: 3%
Dear Sir/Mam
I am a postpaid user and my no is xxxxxxxx.
Your staff gave me lots of wrong information.
Below is the detail and minor problem is not written.
Please read this and process it urgently.
I got called from Ankita (Chandigarh sec-9) for convert prepaid to postpaid.
She advise to me regarding Rs199 plan . In this plan reliance take 199 rent charge par month and reliance offer to
you full balance 199(1pec/sec) and R2R free unlimited(Local only) and she told me your prepaid balance will be
manage in your monthly bill that time I have Rs 100 in my prepaid A/C.
But I have not got this plan yet and not manage my prepaid balance in the bill.
After my complain in customer care, I had got call from Hairi (Sec-9, Chandigarh), he told me sorry for wrong
information, he told me I gave you another offer. But i have not any other offer. I told him please cancel my
postpaid and please convert it prepaid again but he told me sorry sir this not possible before 6 month.
I have face lots of problem due to wrong Information.
And one big issue in reliance is that If you have prepaid user then you don't talk to postpaid customer care.
When I go in roaming then my postpaid no is not working(no outgoing and not incoming both). When I call then I got
voice resume service.
Reliance service is very very bad service provider because I have more issue with another no.
Now I am using 2 no's of reliance.
Please solve my issue.
Now I am waiting for portability when this is come in Punjab then I change the service provider.
My no is xxxxxxxxxx.
Thanks and regards
Vivek Kumar
Popularity: 3%
Loss of bill paid for Net Connect through online payment. Bank credited money to reliance. They refused to admit they received, but they were able to send it back to me a month later instead of crediting it to my account (I called the bank to ask where the credit money came from and they replied Reliance Communications.). I would like to say that this is a case of fraud, but I believe it just a case of negligence towards the customer and poor communication between managers.
On the 9th of April 2010 when I made payment for the bill of Rs1379, I did not receive a proper receipt from reliance so I immediately contacted *355 and they advised me to contact the local Web World. However I called again *355 on the 10th. They once again advised me to go to the local Web World (WW). I finally was able to contact the WW on the 17th of April. I wrote a letter of complaint and asked them to change my connection to a pre-payed plan or else terminate the connection. I also submitted the bank proof that they had indeed received my money. They made excuses and said that the payment was for the previous months bill. They told me we will check into it and they would get back to me in 2 days. On the 18th of April 2010 I stopped using Reliance Net Connect services (the bill was generated on the 22nd, but I continue to be billed.)
9 days later I received my bill showing that the issue was not solved so I submitted another letter to the email of Netconnect.Broadband@relianceada.com, and told them I wanted termination of my account and warned them if they did not fix the problem I would also terminate my Mobile account . A Mr. Pawan Bhatt replied that same day acknowledging my desire to terminate the account and expressed his regrets. Still nothing has happened. All I can say is I hate dealing with liars and thieves.
Since that day I tried to work out this issue with several visits to the WW and the Reliance Mobile (RM) store – Still no resolution. On the 14th of May I received my initial payment of 1379 with no explanation. I contacted the bank and they told me Reliance Communications had credited that money back to the account. I figured out that it was the RM store that helped me get the money back, but that was not what I wanted as that was only Reliance’s money and needed to be credited to the 9th April bill. I went and complained and was advised that I should not make payment by both the WW and RM stores. I did not agree with their advice and re-credited that money back to my Net Connect account intending to make all payments complete, however Reliance Communications continues to bill me. Now my bill is Rs 4090.
Popularity: 4%
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Popularity: 3%