I planned a holiday with my family at Goa between 7th aug.11 to 10th aug. and booked Hotel thru Travel Guru, ref no- TGUA0000509380 at Madrem, where they have confirmed about the facility Ideal for family stay, 24 hrs H/C water, complimentary breakfast at Hotel restaurant, how ever on reaching the spot reality was completely different there was no water for 3 hrs, after that there was only hot water and Hotel owner was justifying the supply of hot water instaed of normal water, there was no care taker forget about the room service and denied complimentary break fast, no drinking water, and the market was 3 km away from the hotel and there was no means of communication, we called up travel guru and check out the hotel next day early morning.Ther was no arrangement from TG, I have aske for the refund as the Hotel authority reluctant to pay heed to our need.
How ever Till date I have not received any communication from TG on my refund.

Popularity: 2%