My request for supply of a stand for a 32″ Philips LCD

Monday, July 26th, 2010 | by Mr. Sunil R. Pandit against Philips with 1 Comment

The matter is still going on since 7th of June, 2010 when i registaer my request for supply of a stand for a 32″ LCD purchased about 2 to 3 years back(today is 17th July, 2010).

During this period I talked to them (including their senior Mr. Arun Roy) frequently with out solution / call back from them.

Today after one & half months when I could talk to Mr. Vinay Sinthre, the Brach Head sitiing in Ahmedabad, he still needs some days (i.e. indefinite) to get the stand from some where !!!

It is very much surprised that in this fast world, how a company like Philips works ???????????

If company is not able to provide fast service / spares, should not run business / should not launch new products if they can not provide service / parts for old models !!!

Sunil R. Pandit

Popularity: 2%


Comments

  1. 1
    Philips Consumer Care, India // July 30th, 2011 at 12:22 pm

    Dear Consumer,

    We regret and apologize for the inconvenience caused to you.

    We request you to kindly share your contact details with us or alternatively you can call us on below mentioned contact details.

    We assure speedy resolution to your concern.

    Thanks & Regards,
    Philips Consumer Care. India
    1800-102-2929
    1860-180-1111

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