Hello,

I had booked ticket tickets through your Call centre (9223222111) few days back with PNR/CN ( SG38QH) for Amount(12309 Rs) .Thereby I got the confirmation receipt for the same .Today my family was supposed to fly from Mumbai to Srinagar It is when they were taking there boarding pass surprisingly they didn't get boarding pass as when confirmed Goair Authorities told that there is no payment against this PNR ,Now please let me know below issues which I had suffered and loss of additional payment which we borne.

1.Embarrassment for my family.

2. Inconvenience caused due to aforesaid

3 My initial booking amount for 2 individuals included infant was (12309 rs) ,After this disparity and inadequacy from your end which led me to book on spot tickets which charge me more so by additional amount loss of (7650 Rs)

I want to know why I was not intimated for the same when my contact number was there .This is flaw from your system and by your call centre staff.In addition to this I'm frequently choosing Goair services and the kind of trouble /Insult/Loss you 've provided me is Non -negotiable .I had already raised request many times and call centre people are giving me false promises .Now I would like to request to credit back the additional expense which happened System/people .I then booked another fresh tickets on airport with high price under PNR/CN 9L6TKP of Amount 19959 /Rs on the same day 13 April 2010 which exceeded by 7650 Rs than initial booking Amount

Immediate resolution is appreciated .

Regards

Asif

+919930209063

Popularity: 4%